Comex

Remote Support

The main problem with your I.T equipment failing is that there isn’t anyone around when you need them. We have solved this problem by providing remote support to clients through our helpdesk;Remote Support we can solve a majority of calls by simply; giving advice on the phone or by talking you through what is happening to get an instant solution. Failing that, we will also be able to connect remotely to a PC and give direct support, without the time and inconvenience of waiting for a technician to arrive at your site.

Remote support is a way for us as a company, to give instant high standard solutions, when you need it.

Your PC is not the only thing that we can support remotely; we can also troubleshoot your printers, fax machines, telephony and even the network and servers at your workplace, so that you can get a solution within minutes of calling our friendly helpdesk staff.

  • Instant access to our UK based IT support desk
  • Help available 24x7 If you have a support contract
  • Secure remote access allowing us to view, diagnose and solve IT problems
  • A single point of contact for hardware, software, network, Wi-Fi and email issues
  • Help and advice for the migration to and use of Windows 7
  • Help and advice for the set-up and connection of printers, scanners and other peripherals
  • Support for the connection of cameras, iPods, mp3 players and mobile phones to your computer
  • Support for both PCs and Apple Macs
  • IT Support for all customers with a broadband connection from any UK Internet Service Provider

 

Comex
Tel: 0844 770 6262
comexit.net
Mon 18 Jun 2018 04:36:26